About ra99 — Bangladesh's Home for Online Gaming
ra99 was built with a single purpose: to give players across Bangladesh access to a safe, fair, and genuinely entertaining online gaming platform — one that speaks their language, accepts their preferred payment methods, and keeps their interests at the centre of every decision we make.
Our Mission
At ra99, our mission is straightforward: build the most player-friendly online casino and sports betting platform available to Bangladeshi players. That means giving you the games you want, the payment methods you already use every day, and the level of trust and transparency that serious players expect from a platform they are putting real money into.
We do not believe the online gaming experience should be complicated. Signing up, depositing, playing your favourite games, and withdrawing your winnings should all feel natural — not like navigating a maze of confusing menus and opaque terms. ra99 was designed around the player journey from the very first screen to the moment a withdrawal lands in your bKash or Nagad wallet.
Integrity underpins everything we do. Our games use certified random number generators, our odds are calculated transparently, and our bonus terms are written to be understood by real people, not just legal teams. When you play at ra99, you are on a level playing field.
Our Story
ra99 did not appear overnight. It was built carefully and deliberately, with the Bangladesh market in mind from day one.
Recognising the Gap in the Market
The founders of ra99 identified a clear gap: millions of sports fans and casino enthusiasts across Bangladesh had no trustworthy, locally tailored platform to turn to. Existing international sites did not support bKash or Nagad, did not have BPL betting markets, and were not built with the Bangladeshi player experience in mind. ra99 was conceived to fill exactly that gap.
Building the Foundation
The ra99 platform was built from the ground up with a mobile-first philosophy — because the overwhelming majority of internet users in Bangladesh access the web via smartphones. Every feature, every screen, and every deposit flow was tested on Android and iOS devices before any other platform. bKash and Nagad integrations were among the first features completed, not an afterthought.
Going Live for Bangladeshi Players
ra99 opened its doors to players across Bangladesh, offering cricket betting, live casino games, and a growing slots lobby from the outset. The initial response from players in Dhaka, Chittagong, Sylhet, and Khulna confirmed that the platform was meeting a genuine demand. Early player feedback directly shaped feature prioritisation in the months that followed.
Expanding the Game Library and Sports Markets
ra99 expanded its casino game library to over 500 titles, partnering with leading studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, and Spribe. Sports betting coverage was extended beyond cricket to include football, kabaddi, and international tournaments. Texas Hold'em was added to the portfolio in response to strong player demand for live poker.
A Platform Built for the Long Term
Today, ra99 continues to grow its player base across all eight divisions of Bangladesh — Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, and Mymensingh. We remain focused on the same principles that guided us from the start: fair play, fast payments, responsive support, and a platform experience that respects every player's time and trust.
The story of ra99 is, at its core, a story about understanding your audience. Long before a single line of code was written, the team behind ra99 spent time learning about what Bangladeshi players actually needed from an online gaming platform — and how dramatically that differed from what most international sites were offering.
The answers were consistent: players wanted a platform in English that felt familiar and easy to navigate. They wanted to deposit and withdraw using bKash and Nagad without friction or delays. They wanted live betting markets for BPL and Bangladesh Tigers cricket matches. They wanted to know that the games were fair and that their personal information was protected. And they wanted a support team they could actually reach when something went wrong.
ra99 was built to answer every one of those needs. Not as a series of features added one by one, but as a coherent platform designed around the complete Bangladeshi player journey from registration to withdrawal.
We are proud of how far ra99 has come, and we are equally clear-eyed about the work that remains. The online gaming landscape in Bangladesh is evolving rapidly. Player expectations are rising. Payment technology is improving. Game providers are releasing new content at a pace we have never seen before. ra99 is committed to keeping up with all of it — and, where possible, staying ahead.
What We Offer
ra99 brings together the most popular forms of online gaming under one roof — all optimised for players in Bangladesh, all available after a single login.
Cricket Betting
Live and pre-match betting markets for BPL, T20 World Cup, IPL, Bangladesh Tigers international fixtures, and all major cricket tournaments. Bet on match winner, top batsman, total sixes, over-by-over runs, and dozens of other markets in real time.
Live Casino
Over 300 live dealer tables streaming in HD 24 hours a day. Play blackjack, baccarat, roulette, dragon tiger, teen patti, and live game shows with real dealers and real-time results. Games are provided by Evolution Gaming, Pragmatic Play Live, and Ezugi.
Slots
More than 500 slot titles from world-class studios including Pragmatic Play, NetEnt, Microgaming, and Spribe. From classic 3-reel fruit machines to high-volatility video slots with multipliers, free spins, and progressive jackpots worth millions.
Texas Hold'em
Cash game tables and sit-and-go tournaments in the ra99 Texas Hold'em lobby. Play against real players from across Bangladesh at stake levels that range from micro tables for beginners to higher-limit games for experienced players.
Fast Local Payments
Deposits and withdrawals via bKash, Nagad, Rocket, and Upay — the payment methods Bangladeshi players use every day. Deposits are credited instantly. Withdrawals to bKash and Nagad wallets typically complete within 2 hours of approval.
Promotions & Bonuses
A welcome bonus of up to ৳25,000 for new players, plus regular reload bonuses, cashback offers, free spins, and seasonal promotions tied to BPL season, Eid, Pohela Boishakh, and other events on the Bangladeshi calendar.
Our Values
ra99 operates according to a set of core values that guide every product decision, every customer interaction, and every policy we write. These are not marketing statements — they are the practical standards we hold ourselves to every day.
When a player raises a complaint, our first instinct is to investigate fairly, not to defend the platform. When a game provider releases a new title, we test it thoroughly before making it available. When we update our bonus terms, we run the changes past plain-English review before publishing them. Values, for us, are operational habits — not wall decorations.
- Fairness: All ra99 casino games use certified random number generators audited by independent testing laboratories. Odds and house edges are disclosed. No player is given hidden advantages or disadvantages based on their bet size or account history.
- Security: Every ra99 session is protected by 256-bit SSL encryption. Player data is stored securely and never sold to third parties. Two-factor authentication is available to every account holder. We take the protection of your funds and personal information seriously.
- Transparency: Our bonus terms are written to be understood by ordinary players, not just legal professionals. Wagering requirements, time limits, and eligible games are stated clearly. We do not bury important conditions in small print designed to catch players out.
- Responsiveness: Our player support team is available around the clock at [email protected]. We measure our performance not just on response time, but on whether the player's problem was actually solved. A reply that does not resolve the issue is not a successful support interaction.
- Responsible Gaming: ra99 is a platform for adults aged 18 and above who choose to gamble for entertainment. We take our duty of care seriously — offering deposit limits, session time reminders, cooling-off periods, and self-exclusion tools to any player who needs them.
- Continuous Improvement: We actively seek player feedback and use it to shape development priorities. Features that exist on ra99 today are there because players asked for them. Features that will exist on ra99 tomorrow will get there the same way.
Why Bangladesh
ra99 is not a global platform that happens to accept Bangladeshi players. We are a platform that was designed specifically for Bangladesh — and the difference shows in every part of the product.
Mobile-First Design
Bangladesh has one of the world's fastest-growing mobile internet user bases. ra99 was built mobile-first — every screen, every game, every deposit flow works flawlessly on an Android smartphone, which is how the majority of our players access the platform.
Local Payments
We support bKash, Nagad, Rocket, and Upay because these are the payment tools that Bangladeshi people use for daily transactions. Players do not need a credit card or international bank account to deposit or withdraw at ra99.
Cricket at the Core
Cricket is not just a sport in Bangladesh — it is a shared national passion. ra99 treats cricket betting with the depth and seriousness it deserves, covering BPL, international T20s, the Bangladesh Tigers, and every major tournament on the global cricket calendar.
English Interface
ra99 operates in English — the international language of online gaming and the language used by Bangladesh's English-educated, digitally connected audience. Our content, support team, and terms are all in clear, accessible English.
Our Responsible Gaming Commitment
ra99 is an entertainment platform for adults. We are committed to ensuring that the games and betting markets we offer are enjoyed responsibly, and that any player who develops a problematic relationship with gambling has access to the tools and support needed to regain control.
Responsible gaming is not a legal obligation we meet reluctantly — it is a genuine part of how we operate. We would rather a player sets a deposit limit and plays within their means for years than deposits beyond their comfort zone and leaves the platform with a negative experience. Long-term, satisfied players are the foundation of a sustainable platform.
Every ra99 account includes access to responsible gaming tools directly in the account settings — no need to contact support to set deposit limits or request a cooling-off period. These tools are available immediately, at any time, to any player who needs them.
- Deposit Limits: Set daily, weekly, or monthly deposit caps from your account settings.
- Session Time Reminders: Receive notifications when you have been playing for a set period.
- Cooling-Off Periods: Take a short break from the platform — from 24 hours to 30 days.
- Self-Exclusion: Permanently or temporarily exclude yourself from accessing ra99.
- 18+ Enforcement: Age verification is carried out to prevent underage gambling.
Need Help? We Are Here.
If you feel that gambling is no longer entertainment for you — if it is causing financial stress, affecting your work, your relationships, or your mental health — please reach out. Our support team at [email protected] can help you access self-exclusion tools and provide guidance on further support resources.
Gambling should always be a choice made freely, with money you can afford to lose, and for the purpose of entertainment. If any of those conditions are not true for you right now, please take a break.
18+ For adults aged 18 and above only. Gambling is for entertainment purposes only. Please play responsibly.
Our Team
ra99 is run by a dedicated team of online gaming professionals, technology specialists, and customer experience experts who share a common goal: making ra99 the best platform for Bangladeshi players.
Product Team
Responsible for every screen, every user flow, and every interaction on ra99. The product team obsesses over making the platform faster, cleaner, and easier to use on every device — particularly on the Android smartphones most common in Bangladesh.
Sports Trading Team
Our trading team manages cricket and sports betting markets in real time. They monitor live match data, set competitive odds for BPL, T20, IPL, and international fixtures, and ensure that every market is settled accurately and promptly.
Support Team
Available around the clock at [email protected], the ra99 support team handles account queries, deposit and withdrawal issues, bonus questions, and responsible gaming requests. Every ticket is treated as a priority, with resolution time tracked and reviewed weekly.
Security Team
The ra99 security team monitors the platform continuously for suspicious activity, maintains SSL certificate integrity, manages two-factor authentication systems, and ensures that player funds and personal data are protected at all times.
Behind every feature on ra99 — every bet market, every game tile, every deposit confirmation SMS — there is a team of people who care about the quality of what they are building. We are proud of the platform we have created and even more motivated by the work still ahead of us.
Get in Touch
Have a question about ra99, a suggestion for improving the platform, or a concern you would like to raise? We want to hear from you.
Email Support
Our primary support channel. Write to us at [email protected] with your account details and a description of your query. We aim to respond within 2 hours during Bangladesh Standard Time (BST, UTC+6) business hours and within 4 hours at other times.
Available 24/7
The ra99 support team operates around the clock, every day of the year — including during BPL season, Eid holidays, and national holidays on the Bangladeshi calendar. No matter when a problem arises, there is someone on the ra99 team available to help resolve it.
FAQ Resource
Before contacting support, it is worth checking the ra99 FAQ page. It covers the most common questions about registration, deposits and withdrawals via bKash and Nagad, account verification, bonuses, and game rules — many queries can be answered immediately without waiting for a reply.
Ready to Experience ra99 for Yourself?
Now that you know who we are and what we stand for, the next step is simple. Explore the games, check out the cricket betting markets, or log in to your existing account and see everything ra99 has waiting for you.